At AQUAQUICK 2000, we take pride in the quality and performance of our products. However, we maintain a strict no return policy, with the only exception being circumstances covered under our Warranty & Replacement Policy.
Conditions for Returns
Returns are exclusively permitted if they align with our Warranty & Replacement Policy. This means that returns will only be considered in cases where the product has manufacturing or packaging defects within the warranty period and has been used in accordance with its intended purpose.
We do not accept returns for reasons outside the scope of our warranty policy. This includes, but is not limited to:
- Buyer’s remorse or change of mind.
- Products damaged through misuse, neglect, or alteration by the customer.
- Products used in a manner not consistent with their intended use.
Process for Warranty Returns
If your return is due to a reason covered by our warranty:
- Contact Us: Reach out to us via [your contact email], detailing the issue and including proof of purchase.
- Product Inspection: After our initial assessment, if your case appears to fall under our warranty, we will provide instructions for returning the product for a detailed inspection.
- Final Decision: Following our inspection, if the product is deemed eligible for replacement under the warranty terms, we will proceed with the replacement process. If it is not eligible, we will explain our reasons.
- Proof of Purchase: Please keep your proof of purchase. Returns without valid proof of purchase will not be considered.
- Communication: All communications regarding returns should be directed to our official contact channels provided below.
For any inquiries or to discuss a potential warranty return, please contact us at:
- Email: [your contact email]
- Phone: [your contact phone number]
We appreciate your understanding and adherence to our No Return Policy. At AQUAQUICK 2000, our goal is to ensure that every customer receives high-quality, reliable products, and our policies are designed to uphold these standards.