Politica di sostituzione della garanzia

Our Commitment

At AQUAQUICK, we are committed to providing high-quality products to our customers. We stand behind the excellence of our products and our dedication to customer satisfaction is paramount.

Warranty Policy

Coverage

Our warranty covers any defects in material or workmanship under normal use during the warranty period. During this period, if you encounter any problems that are due to manufacturing or packaging faults, we will address these issues in accordance with our warranty terms.

Warranty Period

The warranty period for AQUAQUICK products is valid from the date of purchase. Please refer to your product documentation for specific warranty duration details.

Replacement Policy

Assessment of Product Issues

If you believe your AQUAQUICK product suffers from a manufacturing or packaging defect, you are invited to return the product for evaluation. We will thoroughly review the returned item to determine the cause of the issue.

Conditions for Replacement

Replacement of the product will be considered if:

  • The problem is confirmed to be due to manufacturing or packaging errors.
  • The product is within its warranty period.
  • The product has been used in accordance with its intended purpose and has not been subjected to misuse, neglect, or alteration.

Process for Returning Products

  • Contact us at [email protected] to initiate a return. Please include a description of the issue and proof of purchase.
  • Upon confirmation from our team, send the product to the specified return address.
  • Allow a reasonable time for us to receive and inspect the product.

Outcome of Evaluation

  • If the product is eligible for replacement, we will replace the item at no additional cost to you.
  • If the product is not eligible for replacement, we will communicate the reasons and discuss available options with you.

Exclusions

This warranty does not cover problems caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship. It also does not cover products that have been modified or used for purposes other than intended.

Informazioni di contatto

For any questions or to initiate a return process, please contact us at:

We at AQUAQUICK are dedicated to ensuring your satisfaction with our products and will endeavor to resolve any issues in compliance with our Warranty & Replacement Policy.